author Marlee Hirson, Wednesday April 6, 2016

When a real emergency occurs, it’s easy to lose focus and go into panic mode. In that panic, it’s easy to forget that different departments should be working together.

It's important for teams to collaborate to produce clear instruction and to reduce confusion in an emergency. This includes team members from different departments and even community members or students. Our mobile safety apps help encourage this cross-collaboration for the best possible result in a crisis.

Internal Communication

Our online dashboard makes internal communication easy. The dashboard has different user permissions so teams can make changes in their separate roles. This makes it easier for users to access it and make their mark on the institutional mobile safety app. In the end, that helps everyone work together. Collaboration improves your team's response to a crisis on campus.

Working with Your Users

Increased safety is the common goal, so it only makes sense to work together. Safety apps encourage collaboration between security teams and users by providing channels for communication. Users can send tips about suspicious and/or dangerous behavior to police/security teams. Then those teams can act on the information provided.

The variety of ways you can report activity is also helpful. Our safety apps give users many options for sharing what they see or hear. Aggregating crime reporting tools in one place is a great step. Having a crime report option with an active response makes users feel like their tips are acted on. More options give the user more comfort in submitting tip reports.

Connecting Your People

By sharing accurate information, safety apps encourage collaboration between your team and users. Your campus is safer with more people aware of safety resources and how to report incidents. When you connect your people with a mobile safety app, you’re connecting them with more ways to stay safe.

How has your team responded in an emergency? Do you agree that safety apps help make collaboration easier across departments? What do you do with user feedback? Comment below and let us know what you think!

Comments (2) -

Comment By Ron White, Thursday April 7, 2016 at 9:52 AM

Have you considered partnering with Crime Stoppers and including a link within the app for users to report issues to the College and Crime Stoppers?

Comment By AppArmor Mobile, Thursday April 7, 2016 at 10:09 AM

Hey Ron,

Thanks for your comment! We have integrated with Crime Stoppers for some of our other institutions. We aggregate the different ways to contact them, such as email or text.

We would definitely be interested in having a formal partnership with Crime Stoppers. If you have any contacts at Crime Stoppers, give us a shout!